![]() You should create a new link again or ask the sender to share a new link. You should create a new link or ask the sender to share a new link.Īre the files entirely uploaded to the link? The recipient cannot complete the download if the files are not wholly uploaded to the link. Is the link deleted? Even if the downloadable time remains, the link expires as soon as the link owner deletes it. You should create a new link or ask the sender to share a new link. ![]() For security reasons, all the files get deleted from the server once the link expires. Send Anywhere Email Add-on subscribers can freely set a download expiration date within 1 month. Has the link expired? By default, a share link is valid for 48 hours. If you're using a VPN or proxy server, check with your network administrator if it's functioning correctly or consider disabling it.Make sure that your firewall or antivirus program allows access to in the configured network.Check your cables and restart the router, modem, or other network devices you're using, then reconnect to the internet.Check your network environments (router, cable, modem, firewall, VPN, and so on) and, reconnect your internet, then download again. ![]() Depending on your network conditions, a download can be delayed or canceled. If you cannot download it from the link, please check the followings:Īre you in stable network environment? Send Anywhere is an internet-based service, so a stable internet connection is required to download files.
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